Unisys is seeking a Service Desk associate to provide first line user support, guiding users through steps to restore functionality and resolving routine issues. You will troubleshoot hardware, software and connectivity via remote access, escalate complex problems, and coordinate end-user requests including software installations and admin tasks.
You will work to ensure tickets close efficiently, keep users informed, and comply with security policies while contributing to the knowledge base and
📌 Help Desk Specialist — IT Support (Colombia)
🏢 Visa Hunt
📍 Colombia
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