Unisys in Bogotá, Colombia seeks an entry-level Service Desk Analyst to assist with first line user support, guiding users to restore functionality and troubleshoot hardware, software, and connectivity issues. The role involves coordinating end-user service requests, keeping users updated, and adhering to service desk policies.
You will learn to escalate complex issues to higher resolver teams, contribute to knowledge base improvements, and deliver results aligned with SLAs while supporting
📌 Especialista de Mesa de Ayuda – Soporte IT de Primera Línea (Bogotá)
🏢 Unisys
📍 Bogotá
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