Job Title: Billing Specialist

About this Role

The Billing Specialist is responsible for ensuring the timely, efficient, and accurate invoicing of global clients. This role requires close collaboration with U.S.-based field and sales teams to understand client-specific billing requirements and to maintain precision in account setup. The specialist will work in partnership with the collections team to support payment recovery efforts and proactively resolve billing issues to prevent future disputes. The individual will manage a designated portfolio of accounts, fostering strong professional relationships with both international clients and internal stakeholders to uphold service excellence and financial integrity.

Core Responsibilities
- Accurately onboard billing profiles and collect all required documentation for each new contractor prior to site placement.
- Ensure timely and precise invoice submission in accordance with general customer specifications and delivery expectations.
- Manage daily invoicing tasks in alignment with established office policies and procedures.




- Investigate and reconcile account discrepancies to identify and resolve root causes.
- Provide detailed updates on unbilled accounts to support transparency and resolution efforts.
- Maintain and update reporting tools to effectively manage workload and track progress.
- Collaborate closely with the Collections team to address and resolve customer-related billing issues.
- Utilize client invoicing portals such as Ariba, Fieldglass, Coupa, and others for accurate invoice entry and submission.
- Perform additional duties and responsibilities as assigned to support departmental objectives.

What you will need to succeed
- Minimum of 2–4 years of experience in specialty billing, or a similar role involving complex invoicing processes.
- Proficiency in Microsoft Excel at an intermediate to advanced level, with the ability to manage and analyze data effectively.
- Demonstrated experience managing cust

📌 Billing Specialist (Bogotá, D.C.)
🏢 Insight Global
📍 Bogotá, D.C.