About EXP GroupWe are a multinational group of specialized companies working together to bring high-quality tropical fruits and vegetables from Central and South America to the U.S. East Coast. With over 40 years of experience, we’ve built a trusted network that spans farms, packing facilities, and warehouses. Our success is rooted in strong partnerships, a commitment to quality and food safety, and a shared dedication to doing things the right way. Above all, we take pride in our people, collaboration, and the standards of excellence that guide everything we do.About EXP GroupWe are a multinational group of specialized companies working together to bring high-quality tropical fruits and vegetables from Central and South America to the U.S. East Coast. With over 40 years of experience, we’ve built a trusted network that spans farms, packing facilities, and warehouses. Our success is rooted in strong partnerships, a commitment to quality and food safety, and a shared dedication to doing things the right way. Above all, we take pride in our people, collaboration, and the standards of excellence that guide everything we do.Location: Remote LATAM (must work Eastern Time business hours)Employment Type: Full-Time/ ContractorCompensation:



$1,000- $1,500/monthAbout The RoleEXP Group is hiring a Customer Service Representative to join our newly centralized Customer Service & Collections team. This role owns day-to-day customer support and collections activity for an assigned portfolio of accounts, working closely with Sales and Finance.What You'll DoRespond to customer inquiries and provide day-to-day account supportSupport vendor and customer onboardingPerform credit checks and help maintain credit limits and account holdsProcess invoice adjustmentsManage collections for an assigned portfolio of accounts, following a standardized collections cadence and escalation processCoordinate with Sales and Finance to resolve account issuesQualificationsPrior experience in customer service and collections requiredFluent English required, both written and spokenAble to work Eastern Time business hoursComfortable managing a portfolio of accounts independently and taking ownership of outcomesDetail-oriented, organized, able to follow standardized processes for credit checks, account holds, and collections cadence#J-18808-Ljbffr

📌 Customer Service Representative – Collections & Accounts (Colombia)
🏢 EXP Group
📍 Colombia