17 sep
|
Sutherland
|
Bogotá
Sutherland is seeking a Team Lead to guide frontline teams, deliver exceptional customer experiences, and drive performance improvements. You will coach employees, conduct performance reviews, and support daily operations to meet service levels and quality standards.
Fluency in Spanish is required to succeed in this role. As a key bridge between frontline staff and management, you will champion a customer-centric culture, monitor KPIs, and collaborate with cross-functional teams to resolve
📌 Team Lead (Bogotá)
🏢 Sutherland
📍 Bogotá