Work Arrangement: Remote

Employment Type: Full-Time

Schedule: Monday-Friday, 9:00 AM-6:00 PM MT + Saturday, 9:00 AM-2:00 PM MT

Hours: 46 hours per week

Languages: English & Spanish

About the Role

One of our U.S.-based healthcare clients is looking for an experienced Bilingual Virtual Front Desk Receptionist to provide remote front-desk and administrative support to their healthcare practice.

The idóneo candidate will have strong patient communication skills, experience working in U.S. healthcare, and hands-on experience using Tebra for healthcare administrative tasks.

At least 3 years of experience working in U.S. healthcare and hands-on Tebra experience are required for this position.

Responsibilities
- Answer incoming patient calls and handle inquiries professionally.
- Schedule, confirm, and manage patient appointments.
- Process and coordinate email referrals.
- Verify patient insurance and eligibility.
- Support referral and care coordination activities.
- Assist with medical billing-related administrative tasks.
- Maintain accurate and updated patient records.




- Assist the nurse practitioner with administrative tasks within the EHR.
- Follow up on referrals and outstanding documentation.
- Communicate effectively with patients in both English and Spanish.
- Provide general virtual front-desk and administrative support to the healthcare team.

Qualifications
- Minimum 3 years of hands-on experience working in U.S. healthcare.
- Hands-on experience using Tebra.
- Previous experience as a Medical Receptionist, Virtual Medical Receptionist, Front Desk Coordinator, or Healthcare Administrative Assistant.
- Previous experience supporting a U.S.-based healthcare practice, provider, or healthcare organization.
- Fluent in English and Spanish, both written and spoken.
- Experience with patient scheduling, insurance verification, referrals, and patient communication.
- Comfortable working with EHR/EMR systems and healthcare software.
- Experience with behavioral

📌 Bilingual Virtual Front Desk Receptionist (Bogotá, D.C.)
🏢 SnappyCX
📍 Bogotá, D.C.