Responsibilities
- Provide specialized clinical product support, technical assistance, and training to physicians and EP lab staff during procedures
- Support effective use of Biosense Webster catheter systems and equipment, including the CARTO® System, software modules, and RF generators
- Train customers on Biosense Webster products through technical and clinical education and in-service training
- Collaborate with colleagues to share best practices and increase customer value
- Use consultative selling techniques to identify sales opportunities within accounts
- Increase awareness of Biosense Webster solutions and connect commercial teams with key decision-makers
- Plan and schedule case support capacity
- Communicate with Sales Representatives, other Clinical Account Specialists, Field Service Engineers, and internal and external partners
- Build relationships with physicians, nurses, technicians, clinical and hospital administrators, and staff
- Stay current on product IFUs, best practices, troubleshooting, clinical literature, and new product developments
- Respond to customer,



professional, and partner inquiries via email and voicemail
- Complete account documentation, compliance training, expense reporting, and company system updates
- Participate in diagnostic discussions and develop solutions based on gathered insights
- Provide guidance to new commercial team members
- Communicate business issues and opportunities to management
- Follow health, safety, environmental, regulatory, and company policies
- Perform other duties as assigned

Requirements
- Bachelor’s degree required
- Minimum of 5 years of experience as a Clinical Support Specialist in Electrophysiology and Electroanatomical Mapping
- Advanced clinical knowledge of cardiac ablation, cardiac imaging, electrophysiology technology, industry developments, and market landscape
- Knowledge of healthcare industry trends, disease states, therapeutic approaches, and institutional developments
- Ability t

📌 Clinical Account Specialist (Bogotá, D.C.)
🏢 Jobtailor
📍 Bogotá, D.C.