Preply is seeking a Customer Support professional in Medellín to answer questions and resolve issues via written channels. You will identify problem areas, capture user feedback, and work with product teams to improve the customer experience.
Idóneo candidates have live chat experience, strong English, and a proactive, empathetic mindset. The role embraces a fast-paced, metrics-driven environment with clear KPIs.
📌 Remote Customer Care Specialist (Medellín)
🏢 Preply
📍 Medellín
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