Join us as an Account Executive - Customer Success & OptimizationWe dont just offer jobs; we build careers. As a general leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.
Why Join Us?With decades of global leadership and a strong presence in Colombia, we are the 1 provider of digital business services. Our culture is built on innovation, diversity, and professional growth. By joining our team, you become part of a world-renowned company recognized for excellence and commitment to its people.
Your Role:
As an Account Executive - Customer Success & Optimization, you will:
- Manage and optimize existing accounts, acting as the primary point of contact for the client.
- Lead the onboarding process for new partners and monitor account performance metrics.
- Resolve incidents and ensure overall client satisfaction through proactive management.
- Ensure account growth through continuous optimization and strategic relationship management.




- Monitor performance and translate data into actionable insights to ensure the long‑term success of your portfolio.

What We Offer:
- Salary: $5.000.000 COP.
- Performance Bonuses: Up to 25% of your salary.
- Contract: Indefinite term.
- Schedule: 40 hours per week.

What You Need to Succeed in This Role:
- Experience: Minimum 2 year of professional experience in general sales.
- Languages: Advanced English proficiency C1
- Expertise: Ability to manage B2B relationships and a strong focus on Customer Success.
- Technical Skills (Desirable): Familiarity with Salesforce (SFDC) and other customer success platforms.
- Professionalism: Excellence in communication, problem-solving skills, and a results-oriented mindset.
- Location: Bogotá, Colombia.
- Site Connecta - B&M; (100% On-site).

If you are ready to lead the way in Customer Success and work within a dynamic, innovative environment, we want to meet you
-Requerimientos-
- Educación mínima: Bachillerato / Educación M

📌 Account Executive Customer Success and Optimization (Bogotá, D.C.)
🏢 Tp
📍 Bogotá, D.C.