Senior Full-Stack Engineer – Agentic AI

Location: Bogotá, Colombia

Department: Software Engineering

Reports to: Technical Lead

About the Role

We are looking for a Senior Full-Stack Engineer with proven production Agentic AI experience to help build intelligent systems that automate real business operations.

You will work across frontend, backend, AI orchestration, integrations, databases, cloud infrastructure, and production deployment.

Required: Production Agentic AI Experience

This is a non-negotiable requirement.

You must have personally designed, built, deployed, and supported Agentic AI systems in production.

Your experience should include agents that:

- Use LLMs for reasoning and decision-making.
- Call tools, APIs, databases, or enterprise systems.
- Execute multi-step workflows and real business actions.
- Maintain state, context, or memory.
- Handle failures, retries, and recovery.
- Verify actions and outcomes.
- Use guardrails, permissions, or human escalation.
- Include production logging, tracing, or observability.

Experience limited to ChatGPT, Claude, Copilot, prompt engineering, basic chatbots, tutorials, RAG demos, personal projects, or POCs does not meet this requirement.

Technical Requirements

- 5+ years of professional Software Engineering experience.
- Strong React, Next.js, and TypeScript.
- Backend with Node.js and/or Python.
- REST APIs, webhooks, integrations, and distributed systems.
- SQL and databases.
- Cloud,



CI/CD, Git, testing, and production troubleshooting.
- Event-driven and asynchronous workflows.
- Strong understanding of scalability, reliability, architecture, and security.
- Strong professional English.

AI Skills

Experience with LangGraph, LangChain, CrewAI, AutoGen, MCP, RAG, vector search, tool/function calling, multi-agent systems, LLM evaluation, observability, guardrails, and human approval workflows is highly valued.

Experience with OpenAI, Anthropic, Gemini, or equivalent APIs is a plus.

Major Advantage: Voice AI & Contact Center

Experience with Voice AI, telephony, real-time conversational systems, contact centers, STT/TTS, call routing, or customer-service/sales automation is highly desirable.

Experience with Twilio, Genesys, NICE CXone, Five9, Amazon Connect, WebRTC, SIP, or similar technologies will stand out.

Who Will Thrive Here?

We are looking for a high-ownership engineer who thinks in systems, enjoys complex technical challenges, and can turn AI concepts into scalable, reliable production solutions.

Recruitment Process

1. Initial Recruitment Screening
2. Technical Pre-Screen
3. Technical Lead Review
4. Technical Interview + Architecture Challenge
5. CEO Final Interview

If you have already built Agentic AI systems that interact with real business systems, execute actions, and operate in production, we want to hear from you.

📌 Senior Full-Stack Engineer — Agentic AI & Intelligent Call Center (Bogotá)
🏢 Xyz Call Center Solutions S
📍 Bogotá