18 sep
|
Ingepsy
|
Girardot
We are looking for a skilled and customer-focused Tech Support Tier 2 professional to join our team. The adecuado candidate will have at least 3 years of experience providing technical support, troubleshooting complex issues, and ensuring exceptional service delivery. If you are passionate about technology and enjoy solving problems, we want to hear from you
What We're Looking For:
- Minimum 3 years of experience of technical support, technical operations, IT helpdesk, telecom support, smart home support, or related experience
- Experience troubleshooting hardware, software, networking, and connected-device issues
- Ability to explain technical concepts clearly in written and verbal communication.
- Experience documenting issues, troubleshooting steps, and recommendations.
- Ability to work independently in a fast-paced environment
- Customer-oriented mindset and attention to detail
📌 Tech Support Tier 2 (Girardot)
🏢 Ingepsy
📍 Girardot