18 sep
|
Pro Coffee Gear
|
Medellín
18 sep
Pro Coffee Gear
Medellín
Pro Coffee Gear is seeking a Head of Customer Success to lead our general customer experience function in a remote-first setup. You will define scalable CS strategies, own KPIs, and mentor a cross-functional team spanning support, aftersales, and service coordination.
Lead consultative sales, oversee quotes and invoices via Shopify and QuickBooks, and coordinate onboarding with technical partners. Strong communication and analytics are essential.
📌 Global VP, Customer Success (Medellín)
🏢 Pro Coffee Gear
📍 Medellín