Communications Specialist — Member Experience & Events

About Us

We are a growing American lifestyle membership club operating across multiple major US cities with a branded consumer mobile app. We manage high-volume vendor, venue, and operating expenses across several distinct geographic markets.

The Role

Parlor is looking for a highly organized, warm, and reliable Communications Specialist to support our member experience and event operations. We’re looking for someone who comes from hospitality, events, guest experience, community management, or a similar member-facing environment—but who is equally comfortable with the administrative side of the work.

This is a hands-on communications and operations role. You’ll spend much of your day at your computer managing member communications, scheduling, event details, follow-ups, and multiple priorities at once. If you love hospitality but also love keeping things organized behind the scenes, this could be a great fit.

What you’ll do

- Manage day-to-day communications with Parlor members
- Respond to member questions and requests with warmth, professionalism, and good judgment
- Support event scheduling, coordination, and member communications
- Manage inboxes, follow-ups, and administrative workflows
- Keep information accurate and organized across internal systems
- Coordinate with hosts, team members, and other stakeholders
- Help resolve last-minute issues and ensure members have a smooth experience




- Support other community and event-related projects as needed

Who we’re looking for

- C1 English proficiency required.
- Experience in hospitality, events, guest relations, community operations, or member experience
- Excellent written and verbal communication skills
- Highly organized and detail-oriented
- Reliable, responsive, and proactive
- Comfortable spending a full workday working primarily from a computer
- Able to manage a high volume of messages and competing priorities
- Calm and resourceful when plans change
- Strong follow-through—you don’t let things fall through the cracks
- Comfortable working independently while collaborating closely with a small team

Experience with CRM systems, scheduling tools, project-management platforms, or event operations is a plus.

This role may not be for you if you’re primarily looking for a creative, social media, or content-production position. While creativity is always welcome, this job is about communication, organization, hospitality, and execution.

What matters to us

At Parlor, how you communicate matters. We’re looking for someone dependable, thoughtful, responsive, and genuinely happy to help people. Reliability and follow-through are essential to succeeding in this role.

If you have the warmth of a hospitality professional and the organizational skills of a strong administrator, we’d love to hear from you.

📌 Communications Specialist (Bogotá)
🏢 Parlor Social Club
📍 Bogotá