DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with versátil work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

The Passenger Loyalty team builds lasting relationships with our most valuable passengers by giving them compelling reasons to choose us more often. Through loyalty programs,



targeted incentives, and product experiences, we strengthen retention, increase ride frequency, and deliver on the value we promise our passengers.

We are looking for a Passenger Loyalty Senior Analyst to own one or two key products or programs — including our Membership Program — serving a defined passenger cohort across Spanish-speaking Latin America (SSL). You will help shape their strategy, identify opportunities through data and passenger insights, build business cases, and work across teams to bring initiatives to life.

This role combines analytical depth, product thinking, and business ownership. You will be accountable for understanding what drives loyalty within your cohort and translating those insights into initiatives that deliver measurable improvements in retention and frequency while supporting sustainable business growth.

In this role, you'll be...
- Define the strategy f

📌 Product & Operations Sr. Analyst (Bogotá, D.C.)
🏢 DiDi Chuxing
📍 Bogotá, D.C.