About Us:
Integra Talent Group is a leading recruitment and talent solutions firm specializing in connecting top-tier professionals with businesses across a variety of industries. We pride ourselves on matching qualified candidates with the right opportunities, ensuring that businesses meet their staffing needs while providing individuals with meaningful career growth.
With a diverse portfolio of clients spanning the BPO, marketing, technology, and other dynamic sectors, Integra Talent Group offers a tailored approach to recruitment, identifying the best talent for both temporary and long-term roles.
Whether you’re a company looking for skilled professionals or a candidate seeking new career opportunities, Integra Talent Group is dedicated to fostering successful partnerships and driving mutual success.
Our mission is simple: to connect exceptional people with exceptional opportunities.

Location:
Barranquilla - Hybrid.

Description:
We are seeking a friendly, professional, and customer-oriented Customer Service Agent to join our team.



The adecuado candidate will be passionate about helping customers, providing exceptional service, and resolving issues in a timely and efficient manner. This role involves interacting with customers via phone, email, or chat, addressing inquiries, troubleshooting problems, and ensuring a positive customer experience.

As a Customer Service Agent, you will be the first point of contact for our customers and will play a key role in maintaining customer satisfaction and loyalty.

Responsibilities:
- Answer incoming customer calls, emails, or chat inquiries promptly and professionally.
- Provide clear and accurate information about products, services, policies, and procedures.
- Assist customers with troubleshooting issues, handling complaints, and resolving concerns.
- Identify and address customer needs in a courteous and effective manner.
- Resolve customer issues or escalate them to the appropriate department when necessary.
- Follow up

📌 Customer Service Agent (Barranquilla)
🏢 Integra Talent Group
📍 Barranquilla