We are looking for a highly organized, reliable, and proactive Administrative Assistant to support the day-to-day operations of a growing mitigation and restoration company based in Miami, Florida.

The adecuado candidate has experience working with U.S.-based companies, excellent English communication skills, and the ability to manage multiple tasks independently in a remote environment.

Key Responsibilities

- Manage emails, calendars, appointments, and administrative schedules.
- Answer and make phone calls and communicate professionally with clients, vendors, and team members.
- Schedule appointments, inspections, and other service-related activities.
- Enter and maintain accurate information in spreadsheets, databases, CRM systems, and company software.
- Organize documents, files, invoices, and project information.
- Follow up with clients, vendors, insurance contacts, and team members to ensure tasks are completed.
- Assist with invoicing, billing, data entry, and general administrative tasks.
- Coordinate communication between office staff, project managers, technicians, and customers.
- Prepare reports, spreadsheets, and other documents as needed.
- Research information and assist with administrative or operational needs.
- Maintain accurate records and ensure important deadlines and follow-ups are not missed.
- Perform other administrative duties as needed.

Requirements




- Minimum 2 years of professional experience working for U.S.-based companies.
- English proficiency at C1 or C2 level – required.
- Previous experience as an Administrative Assistant, Office Assistant, Coordinator, or similar position.
- Excellent written and verbal English communication skills.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.
- Proficiency with Microsoft Office, Excel, Outlook, and Google Workspace.
- Ability to learn and work with CRM, project management, and other company software.
- Comfortable making phone calls and communicating professionally with customers, vendors, and other contacts in English.
- Ability to multitask, prioritize responsibilities, and meet deadlines.
- Reliable, professional, and able to work independently with minimal supervision.
- Stable internet connection and a professional home working environment.
- Must be located in Medellín, Colombia.

Experience with construction, mitigation/restoration, insurance claims, CRM systems, or project management software is a plus, but not required. Salary: $8–$9 USD/hour

Position: Full-Time | Remote/Hybrid

Location: Medellín, Colombia

Job Type: Full-time

Expected hours: 40.0 per week

Work Location: Hybrid remote in Medellín, Antioquia

📌 Administrative Assistant (Medellín)
🏢 Fino Staff US
📍 Medellín