Shallow Subsidy Case Manager 1 (Entry Level) directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. Case Manager 1 (Entry Level) is charged with making demonstrable progress towards obtaining and applying knowledge and experience in field‑relevant best practices and standards.
- Provides case management services to Program Clients.
- Responsible for identifying and serving the unique needs of participant households participating in Volunteers of America programs and utilizing screening and assessment tools and ensuring the completion of needs-based screenings.
- Responsible for understanding and implementing their assigned program according to program funder and Volunteers of America standards and expectations.
- Conducts community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability.
- Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.
- Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position
- May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.
- Clearly documents all client interactions along with required eligibility and demographic information.
- Perform duties in a professional manner by maintaining the confidentiality of all information and by participating effectively within and across teams.
- Participates in professional development activities to promote the development of knowledge and experience in field
📌 Shallow Subsidy Case Manager I (Colombia)
🏢 Volunteers of America Colorado
📍 Colombia
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