- Full-time

Company Description

Hybrid Mode

Job Description

NielsenIQ is seeking a detail-oriented and proactive Post-Sales Enablement Specialist to support the efficient conversion of closed sales opportunities into recognized revenue, while ensuring an exceptional client experience. This role sits at the intersection of Sales, Finance, Product, Legal, and Delivery, and is instrumental in driving transparency, consistency, and velocity across the post-sale process.

The Specialist plays a critical role in CRM and financial systems hygiene, quote-to-cash execution, cross-functional collaboration, and process optimization. This is a high-impact role for a task-driven professional who is energized by streamlining operations, resolving issues quickly, and being a trusted partner to Sales and internal stakeholders. The adecuado candidate is detail oriented with excellent communication, active listening and time management skills and must speak fluent English.

Key Responsibilities
- Sales Opportunity Management




Ensure smooth progression from closed-won to revenue by managing client setup, PO tracking, order processing, billing coordination, and internal handoffs. Maintain CRM accuracy and support end-of-deal (EOD) tasks to drive pipeline integrity.
- Post-Sales Systems & Troubleshooting
Serve as a key user of Microsoft Dynamics (MSD) to resolve opportunity issues, submit POCRs, create and follow up on help tickets, and address order or billing concerns across platforms.
- Financial & Revenue Operations
Liaise with Sales, Finance, and Billing to address invoicing concerns, unblock revenue, and support revenue recognition activities—especially during month-end and quarter-end close cycles. Submit invoice updates and elevate exceptions as needed.
- Reporting & Insights
Build and maintain regular and ad hoc reports (e.g., PBI dashboards) to track deal status, financial blockers, and sales cycle metrics. Use insights to proactively flag risks and recommend process improveme

📌 Sales Enablement Specialist, Post Sales (Colombia)
🏢 Nielseniq
📍 Colombia