Tesoro AI is recruiting a Forward Deployed Analyst for a healthcare technology company building operational infrastructure that supports patient scheduling, calls, insurance eligibility, and integrations with healthcare systems.

This role is for someone who does not like leaving unexplained results unexplained.

You will work close to real operational workflows, identify where things are not behaving as expected, trace problems across data and systems, determine what is actually causing them, and help drive the issue through resolution.

The analysis is not the deliverable. The resolution is.

What you'll work on

You may investigate questions such as:
- Why did scheduling volume suddenly change?
- Why are agents not scheduling successfully?
- Why did a record fail to sync between systems?
- Where was data duplicated, dropped, or incorrectly mapped?
- Is a problem coming from the source system, an integration, configuration, or downstream workflow?
- How do we detect the same failure earlier next time?

You will:
- Investigate non-obvious issues across operational data, logs,



integrations, and workflows.
- Trace records and data flows end to end to identify where failures originate.
- Use queries, scripts, notebooks, exports, logs, and configuration tools to validate hypotheses.
- Work with APIs, field mappings, integrations, and developers to diagnose technical issues.
- Monitor known failure modes and help improve alerts and operational visibility.
- Stay involved after the initial analysis to make sure issues are actually resolved.
- Clearly document what happened, why it happened, and what changed.
- Explain technical findings to both technical and non-technical teammates.

What we're looking for

You are likely to be a strong fit if you have:
- Hands-on experience investigating technical, operational, or data problems.
- Strong root-cause analysis and troubleshooting skills.
- Experience querying and validating data using tools such as SQL, Python, scripts, or

📌 Forward Deployed Analyst (Medellín)
🏢 Tesoro AI
📍 Medellín