Horatio is seeking a Training Lead to drive end-to-end training delivery across operational teams in a BPO environment. You will oversee enrollment training, ensure strict adherence to U.S.
healthcare procedures and regulatory guidelines, and provide direct coaching to enrollment associates and account agents. You will design, schedule, and execute effective training programs, maintain onboarding curricula covering HIPAA/PHI, and align with client requirements and SLAs.
📌 Healthcare Training Lead (Bogotá, D.C.)
🏢 Horatio
📍 Bogotá, D.C.
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