Eurofins Scientific is seeking a Service Desk Agent to provide reliable L2 application support across ITIL practices, ensuring incidents, requests and changes are triaged, investigated and resolved. You will coordinate with L1, L2, development, QA, and business teams while maintaining thorough incident records.
The role emphasizes regulatory awareness, eQMS processes, and collaboration with general stakeholders, with hybrid working hours from Monday to Friday 08:00 to 17:00.
📌 IT Product Support Desk Agent — Hybrid (Bogotá, D.C.)
🏢 Eurofins
📍 Bogotá, D.C.
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