Seamless Assist is seeking a Customer Service Representative to be the calm, organized voice for parents, answering questions via email, text, and social media with warmth and clarity.
You will own the inbox, triage inquiries about class times, enrollment, and billing, and ensure every message is resolved end-to-end with accurate records across channels.
Adecuado candidates are detail-oriented, comfortable using AI drafting to speed responses, and able to work ET hours with empathy for families.