We are seeking a highly organized, analytical, and proactive Business Operations Specialist to support and optimize business processes, improve operational efficiency, and ensure the smooth execution of day-to-day activities. The adecuado candidate will have strong problem-solving and communication skills, with the ability to analyze processes and data, coordinate across teams, and implement solutions that support business objectives.

Responsibilities
- Manage and coordinate business operations, workflows, and processes to ensure efficiency and accuracy.
- Monitor daily operational activities, deadlines, deliverables, and performance.
- Analyze business processes to identify inefficiencies, gaps, and opportunities for improvement.
- Develop, document, and maintain standard operating procedures, workflows, and process documentation.
- Prepare and analyze reports, dashboards, spreadsheets, and operational performance metrics.
- Track key performance indicators and provide insights to support business decisions.
- Coordinate with cross-functional teams, clients, vendors,



and stakeholders to resolve operational issues.
- Support the implementation of new processes, systems, tools, and business initiatives.
- Maintain accurate records, databases, reports, and operational documentation.
- Investigate discrepancies, identify root causes, and coordinate appropriate solutions.
- Follow up on pending tasks, requests, and action items to ensure timely completion.
- Support managers and leadership with operational analysis, reporting, and special projects.
- Assist with resource planning, scheduling, and coordination of business activities.
- Identify opportunities to improve productivity, efficiency, cost-effectiveness, and service quality.
- Monitor operational risks and escalte significant issues when necessary.
- Contribute to continuous improvement initiatives and help establish scalable operational processes.

Required Skills
- Strong analytical, organizational, and problem

📌 Business Operations Specialist Co (Barranquilla)
🏢 Ingepsy
📍 Barranquilla