Make retail great again through the power of technology! Intellias helps retailers provide consistent and customer-centric shopping experiences across all channels with disruptive retail tech solutions. Get on board and make your own contribution to the industry!

Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs), offering smokers a healthier alternative to traditional cigarettes. The target audience is more than 1 billion of consumers around the globe.

Intellias mission is to help a client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best in class eCommerce, Digital Marketing and IoT solutions. As a SRE you will become a part of Core Architecture Team and be responsible for the implementation of best practices in our Digital Engineering Enterprice Platform.

The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensure a set of compliance and best practices.

Requirements:

Proficiency in operating systems, networking, and cloud infrastructure (AWS) and IaC (Terraform and Cloudformation).





At least 5 years of experience in expertise in automating routine tasks and system deployments using tools and scripting languages like Python and Bash.

- 3-5 years of experience with CI/CD Pipeline Development: Ability to construct and manage continuous integration/continuous development (CI/CD) pipelines, which connect SRE teams with operational counterparts.

3-5 years experience in Incident Management and Troubleshooting: Skills in incident management, effective problem-solving techniques, and a methodical approach to diagnosing and rectifying system outages.

At least 3+ years of working experience in Windows and Linux systems administration.

Excellent knowledge of web-based and service-based architectures (REST and GraphQL), and micro-services patterns.

3+ years of experience in setting up Observability Systems using Cloudwatch, Elastic Stack, Grafana, New Relic, etc.

Strong understanding of cloud connectivity, including VPC peering, VPNs, and hybrid cloud setups. Experience with setting up and managing secure and efficient connectivity between cloud environments and on-premises infrastructure is a plus.

Desire to understand and being proficient in this domain is also a plus.

Ability to continuously be up to date with security and technical trends and evolve a platform based on them.





Proficiency in written and spoken English is a must.

Nice to have:

- Experience in leading a team.
- Experience working on a Platform.
- AWS Certifications.

Soft Skills:

- Collaborative.
- Strong communication skills for managing incidents and collaborating with different teams
- Able to work independently, come up with solutions, and drive an engineering feature from requirements gathering, team coordination, and implementation.
- Mindset of always automating the ongoing work to reduce toil
- Organized
- Prioritize documentation, team sharing, and attention to detail
- Ability to lead and mentor team members, fostering a culture of reliability and excellence
- Resilience - capacity to remain calm and effective under pressure, especially during system outages or critical incidents
- Good stakeholder management, ability to build trust and rapport with internal and external stakeholders

Responsibilities:

- Manage project DevOps Tools and Cloud Infrastructure
- Provide break-fix support
- Develop and execute test cases for cloud environment
- Participate in architecture and technology review
- Design, implement and manage IT processes

At Intellias, where technology takes center stage, people always come before processes. We're dedicated to cultivating a tech-savvy environment that empowers individuals to unlock their true potential and achieve extraordinary results. Our customized benefits not only prioritize your well-being but also charge your professional growth, making this opportunity an adecuado match for tech enthusiasts like you.

📌 Senior Site Reliability Engineer AWS (Colombia)
🏢 Intellias
📍 Colombia