Remote: Argentina, Colombia, Chile, Guatemala, Mexico, or Peru
Languages: English & Spanish
Type of contract: Independent contractor
Requirements
- 3+ years of experience in Sales, Sales Support, or B2B Customer Service .
- Professional fluency in English and Spanish.
- Associate's degree required; Bachelor's preferred.
- Experience with Salesforce CRM and Microsoft Office.
- Strong communication, analytical, organizational, and customer-service skills.
- Ability to manage multiple priorities and work with cross-functional teams.
Responsibilities
- Support Account Executives throughout the sales and Lead-to-Quote process.
- Manage client requests, quotes, upgrades, downgrades, and service changes.
- Coordinate with Sales, Finance, Legal, Operations, and technical teams.
- Communicate directly with clients and follow up on documentation and Purchase Orders.
- Maintain accurate information in Salesforce and ensure timely order processing.
- Escalate and resolve client issues as needed.