This is a full time onsite position.

Working location: BOGOTA, COLOMBIA.

Calle 141 #46-37 Bogotá (Station 142 and Alcalá)

About us

Our Group, a leading direct sales company in South-East Asia, is rapidly expanding globally, including into Europe and the Middle East. We are now looking to extend our presence to LATAM. We create and sell beauty-related and pharmaceutical products through our ecommerce platforms.We are dynamic and passionate about growing our ecommerce business globally.

Our team structure is simple, decisions are made quickly, and management is efficient. This empowers our people with significant responsibility and authority, accompanied by full trust and support.

Role Summary: We are seeking a highly organized and hands-on Senior HR Executive to oversee the overall HR operations for our growing LATAM team of 20-30 FTEs (front and back office). This pivotal role will manage end-to-end HR functions, including recruitment, payroll, legal compliance, and employee relations, with a strong focus on supporting our dynamic Call Center and Logistics operations.

Working Hours: 42 hours a week

Responsibilities

- Recruitment: Lead end-to-end recruitment efforts, specializing in volume hiring for Call Center agents and fulfillment staff, ensuring rapid and quality placements.
- Payroll & C&B; Administration: Oversee accurate and timely payroll processing, attendance tracking, and benefits administration in strict alignment with local regulations.




- Legal & Compliance: Work with Group HR relating to all HR policies, employment contracts, and disciplinary procedures strictly comply with local labor laws. Stay updated on any changes in employment legislation.
- Employee Relations: Act as the primary point of contact for employee inquiries, grievance handling, and conflict resolution to maintain a positive and motivated work environment, particularly within the high-volume Call Center.
- Performance Management: Partner with department leaders (e.g., Sales Manager, Logistics Manager) to facilitate KPI tracking, performance reviews, and identify ongoing training or coaching needs.
- Onboarding & Offboarding: Develop and execute comprehensive orientation programs for new hires and conduct exit interviews to gather actionable retention data.

Requirements:

- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 2+ years of proven experience as an HR Generalist, HR Manager, or Senior HR Executive, ideally within a Call Center, ecommerce, or fast-paced startup environment.
- Strong, hands-on expertise in local labor laws, payroll systems, and full-cycle recruitment.
- Fluent English is a must.
- Highly responsible, dynamic, with strong problem-solving and interpersonal skills.
- Ability to work independently, make quick decisions, and thrive in a flat, fast-moving organizational structure.

📌 Human Resources Executive (Compliance) (Bogotá)
🏢 Neyu
📍 Bogotá