Job Logistics Summary

Position: Enterprise Account Manager

Type: Contractor

Location: Bogotá & Barranquilla (hybrid)

Compensation: Dependent on Experience

Who We Are

SellCord is a leading agency specializing in launching and scaling brands exclusively on Walmart Marketplace. As Walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving sustainable success.

Our Account Management team plays a crucial role in building strong client relationships and executing effective operational strategies. We’re currently seeking an Account Specialist to join our team and support our continued growth.

About the Role

As an Account Manager at SellCord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, and overseeing their success on Walmart Marketplace. You’ll work closely with internal teams to ensure product launches, strategic execution, and consistent client communication. This role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment.

Roles and Responsibilities

- Support the day-to-day execution, organization, and management of assigned Enterprise accounts, including maintaining trackers, ClickUp tasks, client folders, internal workflows, and presentation decks.
- Assist with client onboarding processes, including internal account setup, Supplier One access, shared drive organization, and client documentation management.
- Support catalog optimization initiatives across category paths, product types, keyword research, product copy (when required),



and content enhancements.
- Prepare client-facing optimization files, reporting documents, and internal trackers to facilitate review, approval, and implementation of recommendations.
- Submit, monitor, and manage item updates through Supplier One, including copy revisions, taxonomy updates, attribute enhancements, image updates, and case management.
- Extract, organize, and analyze account data from platforms such as Supplier One, Scintilla, Dashna, Merchant Spring, and internal business intelligence tools.
- Support recurring reporting activities across Walmart 1P and Marketplace channels, including sales performance, inventory health, content quality, search visibility, organic performance, and trend analysis.
- Identify product-level performance opportunities and assist in developing optimization recommendations for underperforming items.
- Collaborate with cross-functional teams, including Copy, Creative, PPC, IT, and Operations, to ensure client deliverables are completed accurately and within established timelines.
- Assist in documenting workflows, maintaining organized resources, and contributing to process improvement initiatives that enhance team scalability, efficiency,



and knowledge sharing.

Skills and Qualifications

- 2 years of experience in a client-facing role, with e-commerce, marketing, or sales experience preferred.
- Strong written and verbal communication skills in English.
- Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
- Proficiency in Microsoft Excel, Google Sheets, and project management platforms such as ClickUp.
- Analytical mindset with the ability to interpret eCommerce, retail, and performance data.
- Experience supporting large or complex accounts is a plus.
- Excellent attention to detail and commitment to accuracy.
- Strong communication and collaboration skills in a cross-functional.
- Ability to multitask and prioritize effectively in a fast-paced environment environment.
- Experience with Walmart 1P, Walmart Marketplace, catalog management, supplier operations, or digital retail/eCommerce is preferred.

Why Join Us?

- Competitive compensation based on your experience.
- Advance your career with structured opportunities for professional development and internal growth.
- Monthly Benefits Allowance to support pension benefits.
- Paid Leave: 12 days of paid leave, 7 additional accrued PTO days annually, and 10 paid local holidays.
- Be part of a dynamic and supportive team within a fast-growing, forward-thinking company.
- Experience the best of both worlds with a hybrid work model that combines in person collaboration with remote flexibility.

📌 Enterprise Account Manager (Bogotá)
🏢 SellCord
📍 Bogotá