Strengthen Case Outcomes Across the Insurance Legal Services Industry

Every successful insurance claim begins with accurate information, timely action, and compassionate support. The Case Opener strengthens case progression by coordinating intake, evidence, representation letters, and liability updates. Your work helps attorneys pursue fair outcomes for clients while building international legal expertise, meaningful professional influence, and a long-term global career with Emapta designed for exceptional top 1% talent and growth.

Snapshot

- Employment Type: Indefinite term type contract
- Work Setup: Onsite | Calle 26, Bogotá, Colombia
- Shift: Day Shift, 8:00 AM-5:00 PM EDT, Weekends Off

Benefits

- 5 days work week
- Weekends off
- 20 vacation days in total
- Prepaid medicine
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogotá and Medellin
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/ )

Qualifications

- 1-3 years of relevant experience in a law firm, preferably within personal injury law
- Proficiency in Microsoft 365
- Familiarity with case management systems is an advantage
- Exceptional attention to detail, accuracy, and organization
- Excellent communication and client coordination skills
- Demonstrated capacity to manage multiple tasks and deadlines in a fast-paced legal environment
- Confidence in coordinating with multiple stakeholders
- Collaborative approach to working with attorneys and paralegals

Responsibilities

Claim Initiation





- Open claims accurately and promptly with all relevant insurance companies.
- Verify and document all information required for claim submissions and the legal process.

Client Intake
- Conduct initial client intake interviews to gather essential case information.
- Record and maintain accurate client information in the firm's case management system.

Letters of Representation
- Draft and send Letters of Representation to relevant parties, including insurance companies and opposing counsel.
- Track and document responses to Letters of Representation and update case files accordingly.

Evidence Management
- Request and obtain video footage, police reports, and other relevant evidence required to support each case.
- Organize and maintain evidence records to ensure easy access for attorneys and paralegals.

Liability Follow-Up
- Follow up with insurance adjusters and other relevant parties regarding liability determinations.
- Communicate liability status updates to attorneys and provide the required supporting documentation.

Insurance Limits Verification
- Obtain and verify policy limits with the relevant insurance companies.
- Document policy limits accurately in the firm's case management system.

Collaboration and Communication
- Collaborate with attorneys,



paralegals, and other team members to support seamless case management.
- Communicate claim status updates to clients clearly and professionally.
- Address client questions and concerns promptly and courteously.

About the Client Our client is a prominent insurance plaintiff law firm recognized for securing more than $750 million in compensation and handling over 75,000 cases. Supported by over 300 professionals nationwide, the firm represents clients across personal injury, property damage, medical malpractice, nursing home negligence, and other complex claims.

Its accomplished legal team combines extensive experience, determined advocacy, and client-centered service to pursue meaningful outcomes while maintaining an inclusive workplace where talented professionals can grow and contribute across its expanding operations.

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming general outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.

With over 1,200 clients worldwide and a team of more than 12,000 talented professionals , Emapta continues to set new standards in the industry.

Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.

EmaptaEra

📌 Case Opener (Bogotá)
🏢 Emapta Global
📍 Bogotá