Purpose & Overall Relevance for the Organisation:
Adidas GBS delivers high quality services for Finance and Accounting.
In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes.
Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management.
The team deliver all activities in timely manner and with the required quality.
The team supports projects, including process standardisation, tools implementation and other ad hoc projects.
Key Responsibilities and General Accountabilities:
Handle medium size Customer Portfolio
Secure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment
Drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers
Manage customer relationship, and elevate issue resolution
Assess & review the credit risk on the customer on regular basis, calculate and suggest the required credit limits
Decide on the release of the blocked orders and ensure timely release
Provide insight in the development of the accounts receivable position of the customer to sales and finance teams
Manage the relationship with customer service and other stakeholders in the business
Identify the improvement opportunities and support their implementation
Ensure the lowest possible write off for uncollectable balances
Provide insight into the calculation of the required provision for uncollectable balances
Support ongoing projects for the implementation of technology solutions
Support requests from partner Finance department
Establish and maintain strong financial controls over the work performed
Key Relationships:
Record to Report Teams
Knowledge, Skills and Abilities:
Good Finance Acumen
Experience with SAP
Experience in a Shared Service Center environment or similar
Ability to read, write and communicate in Portuguese in a business setting
Ability to pay close attention to detail and high degree of customer orientation
Good Problem solving and analytical skills
Self‐motivated and self‐directed individual
Requisite Education and Experience / Minimum Qualifications:
1 plus year relevant work experience in the credit and collection process
Broad and deep theoretical understanding of job function
AT ADIDAS WE HAVE A WINNING CULTURE.
BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH.
JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME.
WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE:Speak up when you see an opportunity; step up when you see a need.
.
OWNERSHIP:Pick up the ball.
Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win.
Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together.
Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules.
Hold yourself and others accountable to our company's standards.
RESPECT: Value all players.
Display empathy, be inclusive and show dignity to all.
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You – By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
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