Unisys in Colombia is seeking an IT support specialist to answer moderately complex questions, following guidelines and using experience with incidents and service requests.
You will support hardware, software, client and COTS applications as well as network and user administration.Escalating complex problems to other resolver teams and vendors is expected, and you will assist L1 agents with day-to-day questions related to client incidents, requests and queries, while ensuring service levels
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📌 Help Desk Specialist – It Support Troubleshooter (Bogotá)
🏢 Unisys
📍 Bogotá
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