Overview:
We are seeking an experienced Bilingual International Case Manager to join our team. This role requires strong written and spoken English, fluency in a second language, and at least two (2) years of personal injury experience. The idóneo candidate is detail-oriented, client-focused, and comfortable managing complex personal injury cases involving international clients.
Responsibilities:
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Manage personal injury cases from intake through settlement
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Serve as the primary point of contact for international clients
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Communicate clearly and professionally in both English and a second language
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Coordinate medical treatment, records, and billing
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Maintain regular client contact and provide case updates
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Prepare and organize demand packages and case documentation
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Work closely with attorneys, medical providers, and third parties
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Ensure all case files are accurate, up to date,
and compliant with firm procedures
Qualifications:
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Minimum of 2+ years of personal injury case management experience
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Bilingual (must speak and write fluent English; second language required)
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Strong written and verbal communication skills
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Experience working with international clients strongly preferred
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Proficiency with case management software and Microsoft Office
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Ability to manage a high-volume caseload and meet deadlines
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Highly organized with strong attention to detail
What We Offer:
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Competitive compensation based on experience
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Supportive and collaborative team environment
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Opportunity for growth within a personal injury practice
Schedule:
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Full-time
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Monday through Friday
📌 INTERNATIONAL case manager (Medellín)
🏢 The Firm Exp
📍 Medellín
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