At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Top reasons to work with TDCX
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a general company, winner of hundreds of industry awards
What is your mission?
- Responsible for the performance evaluation and certification of the trainers through coaching, mentoring, class observations and assessments
- Establishes team and individual goals in alignment with the program and/or company goals
- Designs course curriculum based on needs analysis results, employee feedback, client expectations, leadership requests, industry best practices and existing L and D strategies
- Applies a wide range of tools to plan, analyze, and oversee the program’s performance to make sure there are improvements in business group
- Monitors and evaluates training program’s effectiveness, success and ROI periodically and report or communicate on them
- Liaise closely with the different teams and Clients to ensure training and knowledge base is up to date and employees are up to speed on changes and updates
- Employs a variety of leadership techniques and can effectively select and apply the best technique to an employee’s individual needs
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organ
📌 Training and Quality Supervisor (Colombia)
🏢 Tdcx
📍 Colombia
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