General Information
Job ID
35948
Location
Bogota, Colombia
Work Types
Full Time, Permanent
Categories
Information Technology
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About TMF Group
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9,100 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business
Discover the Role
We are looking for an Application Support Engineer to ensure the stability, performance, and continuous improvement of our internal digital platforms,
primarily hosted on AWS. This role combines hands-on technical support, incident management, and system optimization with collaboration across general teams and stakeholders.
Key Responsibilities
Application Support & Operations
- Provide L2/L3 support for business-critical applications hosted on AWS
- Monitor application performance, troubleshoot issues, and implement fixes
- Conduct root cause analysis (RCA) and maintain incident documentation
- Manage incidents, changes, and problems in alignment with ITIL practices
- Participate in on-call rotations for after-hours support
Technical & Platform Management
- Support applications running on AWS (EC2, RDS, EBS, CloudWatch)
- Write and optimize SQL queries for troubleshooting and data analysis
- Monitor logs, debug issues, and perform performance tuning
- Assist in deployments, releases, and hotfix implementations
- Work with Linux environments a
📌 Application Support Engineer (Bogotá)
🏢 TMF
📍 Bogotá