Kruger inc. is seeking a Service Desk Agent to provide frontline IT support for end users.
You will diagnose and resolve hardware, software, and network issues while delivering excellent customer service.You will Log and triage incidents, maintain documentation, and contribute to knowledge articles to facilitate self-service.
The role may require rotating shifts to support 24/7 operations.
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📌 It Service Desk Agent — 24/7 User Support Champion (Medellín)
🏢 Kruger
📍 Medellín
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