Lenovo is seeking a Technical Support Agent to provide frontline technical support and customer service across phone, email, chat, and e-ticketing channels.
You will capture customer data, verify warranty entitlement, diagnose issues, and document interactions while maintaining high quality and customer satisfaction.
You will be the first contact, following Lenovo workflows to resolve hardware, software, and networking problems, escalate when needed, and ensure ownership from case start to
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📌 Bilingual Tech Support Agent (Spanish/English) (Bogotá)
🏢 Sutherland Global
📍 Bogotá
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