We are looking for a dedicated and resourceful Technical Support Advisor to join our team in Bogotá D.C., Colombia.
If you have at least 2 years of experience providing technical assistance and thrive in a fast-paced office environment, this is your opportunity to make an impact by supporting our clients and ensuring their success.
What You'll Do:
Provide timely technical support to customers via various channels
Troubleshoot hardware, software, or network issues efficiently
Document and track customer interactions and resolutions
Collaborate with internal teams to resolve complex problems
Educate users on product features and best practices
What We're Looking For:
Minimum 2 years' experience in technical support or related field
Strong problem-solving and analytical skills
Excellent verbal and written communication abilities in English
Proficiency with common operating systems and troubleshooting tools
Ability to work effectively under pressure in a team-oriented environment
#J-*****-Ljbffr

📌 Technical Support Advisor (Bogotá)
🏢 Ubiquity
📍 Bogotá