Roca Alliances is seeking a proactive Customer Support Specialist (CSS) to deliver exceptional software support to end users.
You will handle calls, tickets, and emails, troubleshoot issues, and provide timely solutions while building strong relationships with clients.With a focus on knowledge sharing, you will contribute to the knowledge base, act as SME for inquiries, and collaborate with Level 2 teams.
This in-office role is based in Medellín, Colombia, offering training and growth
#J-*****-Ljbffr
📌 Software Support Specialist & Sme - Zendesk Expert (Medellín)
🏢 Roca Alliances
📍 Medellín
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.