ARC Reporting & GDS Ticketing Specialist
Team360 Staffing is hiring an experienced ARC Reporting & GDS Ticketing Specialist to join a growing international travel company.
Compensation: USD $1,200–$1,500/month, depending on experience
Experience: 2+ years of relevant ARC reporting and airline ticketing experience
About the Role
We are looking for a detail-oriented travel industry professional with hands-on experience in ARC reporting, reconciliation, airline ticketing, and GDS servicing.
This role will support the company's direct airline ticketing operation and will combine ARC IAR reporting and settlement with hands-on GDS ticket issuance and post-ticketing servicing.
The adecuado candidate can independently manage ticketing transactions, reconcile ARC activity against GDS and accounting records, and resolve discrepancies accurately and within deadlines.
Key Responsibilities
Manage and reconcile ARC Interactive Agent Reporting (IAR) activity
Reconcile ARC reports with GDS ticketing and internal accounting records
Review ticket sales, exchanges, reissues, refunds, voids, commissions, and settlement amounts
Issue and service airline tickets through Sabre and other GDS platforms
Process international ticket exchanges, refunds, reissues, and schedule changesReview fare rules, ticketing deadlines, taxes, commissions, and forms of payment
Investigate and resolve ARC, GDS, airline, and accounting discrepancies
Monitor ticketing queues and time-sensitive transactions
Maintain accurate reconciliation and ticketing records
Support the investigation of airline debit memos and ticketing discrepancies




Help improve internal ticketing and ARC reporting procedures
Requirements
2+ years of direct ARC reporting and/or airline ticketing experience
Hands-on experience with ARC IAR
Strong understanding of ARC reporting, reconciliation, and settlement
Strong Sabre experience highly preferred
Travelport experience highly preferred
Experience with ticket issuance, exchanges, reissues, refunds, and voids
Strong understanding of fare rules, commissions, and net remit reconciliation
Strong Excel or Google Sheets skills
Excellent attention to detail and financial accuracy
Strong English comprehension and written communication
Conversational spoken English required — perfect fluency or accent are not necessary
Ability to work independently and meet strict ticketing and reporting deadlines
Preferred Qualifications
Experience with both Sabre and Travelport
Experience working with a U.S.-based ARC-accredited travel agency
International airline ticketing experience
Experience with complex Business and First Class itineraries
Experience handling airline debit memos and ticketing audits
Experience working directly with ARC, airlines, Sabre, Travelport, or GDS support teams
What We're Looking For
We're seeking someone who understands both sides of the operation: ticketing and financial/reporting.
The successful candidate will be able to step into the role with minimal training, confidently manage airline ticketing transactions, reconcile ARC activity, identify discrepancies, and help maintain an accurate and scalable direct-ticketing operation.
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📌 Arc Reporting & Gds Ticketing Specialist (Medellín)
🏢 Team 360 Staffing
📍 Medellín