MAJORITY is seeking a Customer Service Analytics Analyst to own analytics for the Customer Service organization.
You will build dashboards for CS KPIs, monitor performance, and collaborate with leadership to translate data into actionable business decisions.The role emphasizes autonomy, proactive analysis, and exploring AI/automation to improve efficiency and visibility across general customer operations.
Fluency in Spanish and English is expected.
#J-*****-Ljbffr
📌 Customer Service Analytics Specialist (Bogotá)
🏢 Majority
📍 Bogotá
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