Thales in Bogotá is seeking a results-driven Service Delivery Manager to own end-to-end management of Support & Maintenance contracts across Thales and third-party solutions, ensuring SLAs are met and client experience remains outstanding.You will lead incident and escalation management, coordinate preventive actions, and drive KPI-based reporting while identifying upsell and renewal opportunities with LATAM travel as needed.#J-18808-Ljbffr
📌 Strategic It Service Delivery Lead — Government Programs (Cundinamarca)
🏢 Thales
📍 Cundinamarca
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.