Unisys in Bogotá is seeking an entry-level Service Desk Associate to assist users with routine IT issues and service requests, working under guidance.
You will troubleshoot hardware, software and connectivity problems using remote access tools and escalate more complex cases to higher-level teams.
Responsibilities include coordinating software installations, maintaining ticket status, and adhering to Service Desk policies while helping to improve the knowledge base.
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📌 Especialista De Mesa De Ayuda - Soporte De Primer Nivel (Bogotá)
🏢 Unisys
📍 Bogotá
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