We are seeking an organized and customer-focused Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing important booking details. This role is adecuado for someone who communicates clearly, pays close attention to detail, and enjoys helping clients throughout the reservation process.ResponsibilitiesAssist clients with reservation requests and general inquiriesResearch available accommodations, transportation, activities, and related servicesCoordinate reservation details based on client needs and preferencesReview confirmations and documentation for accuracyCommunicate important updates and reservation informationAssist with modifications, cancellations,
and special requestsMaintain accurate client and reservation recordsFollow up on outstanding requests and upcoming arrangementsCommunicate with service providers when necessaryProvide professional and responsive client supportKey ResponsibilitiesGather information regarding client needs and preferencesResearch available options and servicesAssist with booking and reservation requestsCoordinate accommodations, transportation, activities, and related arrangementsReview booking information for accuracyProvide confirmations and important updatesAssist with changes and special requestsMaintain organized client and booking recordsFollow Up When Additional Information Is RequiredCommunicate professionally with clients and service providersQualificationsStrong communication and interpersonal skillsExcellent attention to detailGood organization and time-management abilitiesComfortable researching information onlineAbility to prioritize multiple client requestsComfortable learning online platforms and systemsReliable and professionalPrevious customer service, reservations, hospitality, or coordination experience is helpfulPosition HighlightsFully remote environmentStructured onboarding and trainingOngoing education and developmentAccess to online tools and professional resourcesTeam support#J-18808-Ljbffr