Agile Engine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Software Engineer with experience in Java and Mule Soft to own backend services and platform-level engineering supporting a Case object ecosystem. This person strengthens service logic, data processing, and platform reliability alongside Salesforce Service Cloud integrations.

Production troubleshooting, incident support, and on-call rotation are part of the role.

WHAT YOU WILL DO

- - Own backend Java services and platform-level engineering supporting the Case object ecosystem, including service logic, data processing, and platform reliability for case-related features.
- - Contribute to active engineering efforts across internally owned daemons and Mule Soft capabilities, with a focus on the integration layer.
- - Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
- - Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
- - Participate in the DFR (Developer First Responder) rotation and Ops Review process as a core, non-optional responsibility.
- - Triage critical alerts related to backend service/platform health and monitor platform health KPIs for core Java services.
- - Handle "keep-the-lights-on" injects, track open incidents,



and document findings in Confluence.
- - Keep sprint data current, including availability, carryover, and newly assigned points.
- - Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and Dev Ops processes; collaborate effectively across the team and partner teams; and complete assigned work reliably and on schedule.

MUST HAVES

- - 3-5 years of experience as a software engineer.
- - Experience with Java.
- - Experience with Mule Soft.
- - Backend software engineering experience.
- - Production troubleshooting and incident support experience.
- - Experience with production monitoring, alert triage, and service/platform health.
- - Experience in diagnosing and resolving API/integration failures.

NICE TO HAVES

- - Salesforce Service Cloud integration experience.
- - Enterprise integration / middleware experience.
- - Message-based or asynchronous integration experience.
- - CI/CD and Dev Ops experience.
- - Monitoring / observability tools.

PERKS AND BENEFITS

- - Professional growth: Accelerate your professional journey with mentorship, Tech Talks, and personalized growth roadmaps.
- - Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
- - A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
- - Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

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📌 Java MuleSoft Developer (Barranquilla)
🏢 AgileEngine
📍 Barranquilla