Unisys is seeking an entry-level Service Desk assistant in Colombia to provide first-line user support under guidance.
The role involves guiding users to restore functionality, remote troubleshooting, and escalating complex issues while handling software installations and user administration requests.
You will work to close tickets, follow service desk policies, contribute to the knowledge base, and support SLA-driven outcomes.
High School diploma or GED and <1 year of experience are expected.
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📌 It Help Desk Specialist (Huila)
🏢 Unisys
📍 Huila