Nubank seeks a Customer Experience Analyst to help build and scale CX operations in Bogotá, Colombia.
You'll shape processes, train teams, and turn customer feedback into strategic actions as part of a brand-new market launch.
This on-site role requires 2–3 years in customer service or operations, fluency in Spanish plus another language, and a strong analytics mindset.
You'll work across channels and collaborate with integral colleagues to raise customer satisfaction.
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📌 Global Cx Analyst - Bilingual & Data-Driven (Bogotá)
🏢 Nubank
📍 Bogotá