We are a marketing agency that helps service-based businesses generate qualified leads and turn them into booked appointments.
We are looking for a reliable, fast, and well-spoken Appointment Setter / Lead Response Specialist who can call new leads, answer inbound calls, follow up with prospects, and book appointments for the business they are assigned to.
Our agency is responsible for running the ads, generating the leads, setting up the CRM, and creating the follow-up system. Location: Remote
This is a phone-heavy role, so communication style, tone, and voice quality matter a lot.
You will be working inside the CRM, following our scripts and processes, and updating lead statuses so the team always knows what is happening with each prospect.
✅ Qualify leads based on the client's criteria
Keep the CRM updated with accurate notes, statuses, and outcomes




Communicate with the team when a lead needs extra attention
? Key Performance Indicators
CRM Accuracy: all calls, messages, notes, and lead statuses must be updated properly
Strong spoken and written English
Previous experience in appointment setting, sales, call center, or customer service preferred
Comfortable using CRM systems
Good internet connection (speed test results may be requested during the hiring process)
Experience working with service-based businesses
Experience booking appointments for home services, medical, dental, beauty, fitness, or local businesses
Experience with performance-based bonuses

📌 Appointment Setter (Colombia)
🏢 Sigma Agency
📍 Colombia