We are seeking a dynamic and innovative Marketing & Content Specialist — Video, Website & Customer Education to join our team. This role offers an exciting opportunity to create compelling digital content, strengthen our online presence, and educate customers through engaging multimedia and website experiences. You will play a pivotal part in developing and executing content strategies that elevate brand awareness, drive engagement, and support customer success across multiple channels.

If you thrive in a fast-paced environment and are passionate about storytelling through video, web design, and content marketing, this position is perfect for you!

Responsibilities

- Develop and implement comprehensive content strategies aligned with marketing goals to increase brand visibility and customer engagement.
- Create, edit, and optimize multimedia content including videos, images, blog posts, white papers, and social media assets using tools like Adobe Creative Suite and Photoshop.
- Manage website content using WordPress or other content management systems (CMS), ensuring accurate updates, SEO optimization, and user-friendly navigation.
- Design visually appealing graphics and layouts for digital campaigns, landing pages, email marketing, and social media platforms.
- Produce high-quality videos through scripting, filming, editing with video editing software, and integrating storytelling techniques to educate customers effectively.
- Conduct keyword research and apply SEO best practices to improve content discoverability across search engines.
- Analyze web analytics reports using tools like Google Analytics to assess content performance, optimize campaigns, and report on marketing metrics.
- Collaborate cross-functionally with product teams, designers, developers, and marketers to ensure cohesive messaging and branding across all digital touchpoints.
- Manage social media marketing efforts by scheduling posts, engaging with audiences,



monitoring trends, and measuring campaign success through marketing analytics tools.
- Strong spoken and written English

Qualifications

- Proven experience in digital marketing or content creation roles with a strong portfolio demonstrating multimedia projects including videos, websites, or customer education materials.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator), WordPress CMS, and basic HTML/CSS for website management and customization.
- Skilled in video editing software such as Adobe Premiere Pro or Final Cut Pro; videography experience is a plus.
- Strong storytelling ability paired with excellent copywriting and editing skills to craft compelling narratives for diverse audiences.
- Knowledge of SEO strategies, keyword research techniques, web analytics reporting (Google Analytics), and marketing automation platforms.
- Familiarity with social media management tools and digital marketing channels including email marketing campaigns.
- Ability to work collaboratively across teams while managing multiple projects in a fast-paced environment.
- Basic photography skills. An early-stage software company is preparing to introduce a new operating system for independent repair shops. We’re looking for a creative, organized communicator to help prospective customers understand the product and get started confidently.

This is a part-time role, 20–25 hours per week, with the opportunity to grow into full-time work as the company grows and the fit is strong.

What you’ll do

- Create short,



clear videos that show customers how to use the software
- Write video scripts, captions, FAQs, and practical onboarding materials
- Help develop a sales demo using the product and synthetic demo data
- Improve website content so potential customers quickly understand the product
- Turn customer questions into useful educational content and product feedback
- Work with the product team to confirm instructions and claims match the current software
- Help build the customer education and content function as the company grows

What we’re looking for
- Experience creating videos, tutorials, podcasts, or digital marketing content
- Strong writing and communication skills
- Ability to explain software and workflows in a simple, engaging way
- Familiarity with screen recording, video editing, captions, and basic design
- Good judgment, attention to detail, and reliable follow-through
- Comfort taking feedback and collaborating with a small team

Experience with software, customer education, or the automotive industry is helpful, but not required. We’re looking for someone who can learn a product and create useful content for busy small-business owners. You do not need to use a specific editing or design platform.

Schedule and compensation

- Part-time: 20–25 hours per week
- COP 2–3 million per month, depending on experience and demonstrated skills
- Opportunity to grow into a full-time role as the company grows, based on business needs and performances are desirable; experience with e-commerce platforms or website management is advantageous.

Join us as a Marketing & Content Specialist — Video, Website & Customer Education to help shape engaging digital experiences that inform and inspire our customers! Job Type: Part-time

Expected hours: 20.0 – 25.0 per week

Language

- ENGLISH (Required)

Work Location: Remote

📌 Marketing & Content Specialist — Video, Website & Customer Education (Colombia)
🏢 OSEZY.com
📍 Colombia