Salesforce Administrator – Junior
Location: Cali - Colombia
Work Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time (ET)
Employment Type: Full-time
Language: Advance English (B2+/C1)
About the Role
We are looking for a Salesforce Administrator to join our team and support the day-to-day administration and optimization of our Salesforce environment.
This role is adecuado for someone with 1–2 years of hands-on Salesforce administration experience who enjoys troubleshooting, supporting users, managing data, and working with Salesforce configuration and automation tools.
You will work closely with our team to resolve Salesforce requests, maintain the platform, and help improve the user experience. This is not a development-heavy role; we are looking for someone with a foundation in Salesforce administration who can manage day-to-day requests with guidance and support from the team.
Key Responsibilities
• Troubleshoot Salesforce issues and provide day-to-day support to users.
• Create and maintain fields, page layouts, objects, and other Salesforce configurations.
• Build, maintain,
and update reports and dashboards.
• Assist with creating and maintaining Salesforce Flows and automations.
• Create and update document merge templates.
• Perform data updates, imports, cleansing, and general data maintenance.
• Manage and help resolve the Salesforce support/request backlog.
• Collaborate with internal teams to understand business needs and provide effective Salesforce solutions.
• Follow Salesforce best practices and maintain data quality and system integrity.
Requirements
• 1–2 years of hands-on Salesforce Administration experience.
• Understanding of Salesforce configuration and administration.
• Experience troubleshooting Salesforce user issues.
• Experience with Reports, Dashboards, Fields, Page Layouts, and Flows.
• Familiarity with data imports, updates, and maintenance.
• Strong analytical and problem-solving skills.
• Ability to manage multiple requests and p