The purpose of this position is to deploy, operate and maintain NICE’s integral customer hosted databases, while also resolving customer issues that require direct access to the database infrastructure, and acting in an appropriate professional working style. The Engineer will report to the Manager, Infrastructure Cloud Operations while acting as part of the Database Team managing the databases in AWS Cloud.
Skills and experience
• 6 to 10 Yrs. of experience as DBA in managing multiple DB engines.
• B2 English level or higer (Upper Intermadiate - Advanced)
• Minimum 6 years relevant experience as DBA.
• Hands on experience in multiple versions of Postgres database is mandatory.
• Knowledge or experience working in Microsoft SQL, Aurora, MySQL will be an added advantage.
• Hands on experience on AWS Cloud, AWS RDS apart from DB technology.
• Basic coding skills in Powershell, Python, Terraform
• Understand how automated backups are performed by AWS, know how to check the historical backup timings and how to perform ad-hoc snapshot
• Understanding of ITIL – incidents, service requests, change management
• Willingness to learn about technologies related to database and backup infrastructure, such as storage, backup, operating system and automation tools, cloud solutions or other database technologies.
• Demonstrated ability to effectively establish and maintain cooperative working relationships within a global, diverse, multicultural environment.
• Bachelor or Master’s Degree on Computer science or Information technology streams
Job Responsibilities
• AWS console administration
• New deployment tasks for databases & RDS services
• AWS RDS DB health check & availability checks using tools like CloudWatch and performance Insight.
• Read & analyse log/error log for Databases
• Alerts configuration, monitoring alerts and fine-tuning thresholds
• Perform RDS instance actions and comparison with Terraform code
• Export/import (Postgres) or b