Are you someone who finds joy in helping others feel seen, heard, and supported? At bina, we’re reimagining what it means to care for families in an educational setting—and we’re looking for a compassionate, organized, and people-centered Family success Specialist to join us in the ET (GMT -5) timezone. If you're passionate about education, love building meaningful relationships, and thrive in a remote, dynamic environment—we'd love to meet you

About us
bina is an online school dedicated to creating an extraordinary experience for both students and their families. We believe in providing personalised care that goes beyond expectations, ensuring families feel supported in every aspect of their child's educational journey—academically, socially, and emotionally. We aim to create a welcoming environment where every family feels connected, heard, and valued.

What does bina’s Family Success Specialist do?
The Family Success Specialist will play a key role in maintaining and enhancing the supportive environment for students and their families.



You will be responsible for providing high-quality communication, planning meaningful events, and managing a variety of organisational tasks. This position requires someone who is empathetic, a great listener, and an excellent communicator, with the ability to creatively solve problems and build strong relationships within the school community.

Key responsibilities:
• Daily communication:

Serve as a warm and approachable point of contact for families, addressing their questions and concerns in a friendly and supportive manner.
• Event planning:

Organise events and workshops for families, ensuring these opportunities foster strong school-family relationships.
• Organisational support:

Manage a variety of administrative tasks, including tracking student birthdays, organising teacher-student meetings, and ensuring timely distribution of important documents like timetables and password hubs.
• Family onboarding:

Support new famil

📌 Family Success Specialist (Colombia)
🏢 bina
📍 Colombia